Privacy Policy
Last updated: July 13, 2026
1. Introduction
BiK Signs ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: First name, last name, and phone number provided through our contact form.
- Project Details: Sign style preferences and project descriptions you share with us to help us understand your signage needs.
- Uploaded Files: Logos, design files, or images you upload through our contact form to assist with your project.
- Usage Data: General information about how you interact with our website, including pages visited and time spent on the site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide quotes for signage projects.
- To communicate with you about your project, including design approvals, production updates, and installation scheduling.
- To process and fulfill your signage orders.
- To improve our website, services, and customer experience.
- To send you relevant information about our services, if you have opted in to receive such communications.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and conducting business (e.g., email services), provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
- Business Protection: We may share information to protect the rights, property, or safety of BiK Signs, our clients, or others.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and project-related files are retained for the duration of your project and a reasonable period afterward for warranty and follow-up purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of receiving promotional communications from us at any time.
To exercise any of these rights, please contact us using the information provided below.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. As stated above, we do not sell personal information.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: